You will very likely need a new lock as the spring inside has probably broken.
Pella storm door deadbolt lock stuck.
When this happens the storm door deadbolt and latch side rail are likely misaligned which can prevent the deadbolt from retracting.
Pella does not have instructions readily available for fixing locked shut doors.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
Spray a little graphite powder into the keyhole or any other part of the mechanism and work it around by inserting the key or moving the lock lever.
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Once you have a hole you can use a small flat blade screwdriver to push the latch over and open the door.
Graphite powder is used by locksmiths to loosen stuck parts.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
If you cant get help from pella let me know and i will see if the lock is available.
Stylish handles inside and out with keyed deadbolt available in five finishes.
The storm door deadbolt and latch side rail are likely misaligned which can prevent the deadbolt from retracting.
Available in twelve frame colors to match pella windows and doors.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
This article is written specifically for the old style gu ferco multipoint lock 77 1 4 in.
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To unjam the deadbolt remove the latch side rail installation screws.
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This article is meant to address situations in which the door has been locked shut or that is to say stuck closed in the locked position.
Contacted pella storm door service at 866 809 9460.
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Do this if you still cannot open the storm door after loosening the hinge rail screws and lubricating the latch mechanism.
Step 2 spray water dispersing spray into the lock if you suspect the parts may have rusted together.